EDM Telematics Solutions has extensive experience in designing and manufacturing a comprehensive range of cost efficient telemetry solutions that enables businesses to track and control their moving assets using the latest available technologies in this field. Our solutions cover vehicle tracking, fleet management, dispatching and temperature monitoring systems in addition to R&D services and navigation system and GSM/GPS modules supply.
Our services extend to consultancy, site assessment, engineering services, R&D and customized solutions, installation and remote / live support. Having control of all aspects of our projects enables us to deliver low cost solutions while maintaining the innovation and flexibility to meet the ever-changing needs of our customers.
Our dedicated team provides direct assistance to our customers, ensuring that daily operations are carried out in the correct way by retaining accurate time visits and follow up tasks to support our clients.
We have a dedicated customer support team that maintains the software and hardware parts of the solutions. The team ensures that all clients’ issues are resolved within a reasonable time. Customer support is available anytime over the phone and by site visits when it’s deemed necessary.
Research & Development:
R & D department refers to the creative work undertaken on a systematic basis in order to increase the stock of knowledge and use it to devise new applications. We have a wide number of professional engineers taking care of our customer’s inquiries and needs for technological solutions and proving their brilliant efforts to enhance the current products and ensure they are in line with the world’s fast-paced evolution and development.
Our skilled sales representatives show great competency in offering our clients the right solutions, through proper presentations and accurate information, always updating their knowledge during the subsidiary’s regular educative meetings to uphold their professional work to answer all the quests that customers may arise.
Our Purchasing Department is a service unit established to support the missions of the company. It is staffed by procurement professionals who have the requisite knowledge, skills and training to assist in the purchase of required components and services. This expertise insures that procurement decisions will be made in the best interest of the customers and in compliance with our purchasing policies that ensure quality, accuracy and on-time delivery.